Pat is a world class leader who has the ability to scale operations while driving customer success focused outcomes in highly complex global environments. He is highly technical yet has the empathy and compassion to engage his team in their mission and vision. He dramatically improved, matured, and scales customer facing support and success at Nintex driving massively improved NPS, reduced MTR, and built and managed to modern metrics of accountability and transparency.

Christian Smith

A professional headshot of a smiling businesswoman in a modern office setting.
A professional headshot of a smiling businesswoman in a modern office setting.

★★★★★

Pat is a highly capable and deeply accomplished executive who proved himself on a global stage. Working across time zones, cultural differences and under several distinct business models he transformed an organization that spanned 4 continents, supporting thousands of products. I have always been impressed by Pat's unyielding work ethic, professionalism and commitment to excellence.

Costa Lakoumentas

A professional headshot of a smiling businesswoman in a modern office setting.
A professional headshot of a smiling businesswoman in a modern office setting.

★★★★★

Pat is a phenomenal executive that is focused on delivering positive outcomes with everything he does. He cares deeply for the customer, company, and employees. He is one of, if not the best leaders that I have had the privilege to work with

Pat Krapfl

★★★★★

I've worked for multiple technology companies in my career, but never have I seen a single person make such a positive impact in so short a time. Pat took over & his leadership and commitment have literally altered the course of our whole company. There is no customer issue too small for Pat to get personally involved with, and his lead-by-example style has inspired his entire team.

John Perri

★★★★★

Pat’s leadership transformed our customer success approach, driving real growth and stronger client relationships.

M. Rao

★★★★★