Pat Ferdig

Post Sale Executive

Driving post-sale growth for SaaS, AI, Martech and Security startups

Build your own dreams

Or someone else will hire you to build theirs. Here is how you can take action – starting today.

Projects

Real results from post-sale leadership roles.

A dynamic dashboard showing customer success metrics with navy blue and turquoise accents.
A dynamic dashboard showing customer success metrics with navy blue and turquoise accents.
Customer Growth

Led a SaaS startup’s post-sale team to achieve 40% expansion with clear playbooks and hands-on coaching.

An engaged team collaborating in a modern office with branded colors of navy and seafoam.
An engaged team collaborating in a modern office with branded colors of navy and seafoam.
Retention Boost

Implemented customer success strategies that lowered churn by 15% over 12 months, focusing on proactive support.

Experience

Over a decade leading customer success teams to grow revenue and deepen client relationships in SaaS startups.

Focused on AI-powered B2B solutions.

Roles

Chief Customer Officer

TechNova

2019 - 2023

Scaled post-sale operations, increasing retention by 25%.

VP, Customer Success

CloudSync

2015 - 2019

Led teams to drive 30% growth in customer lifetime value.

A professional portrait of Pat Ferdig, confidently smiling with a navy blue and turquoise background.
A professional portrait of Pat Ferdig, confidently smiling with a navy blue and turquoise background.

Contact Me

A calm workspace with navy blue and turquoise accents, featuring a laptop and a notebook ready for notes.
A calm workspace with navy blue and turquoise accents, featuring a laptop and a notebook ready for notes.

Reach out to start a conversation about how I can help your SaaS or AI startup grow.