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Resume

Building post-sale revenue systems that make retention, expansion, and forecasting predictable at scale.

Executive Summary

One page about me. Simple, direct and quick to reference.

Leadership Thesis and Operating Philosophy

A leadership philosophy built on systems, governance, and outcomes—not heroics or good intentions

30–60–90 Day Post-Sale Operating Plan

A practical blueprint for making retention, renewals, and expansion predictable without founder escalation or operational chaos.

The Founder Time Recovery Framework

This framework reflects how I restore founder time and confidence while strengthening post-sale revenue. It is not a theoretical leadership model.

Post-Sale Revenue Operating System (Playbook)

This playbook reflects an operating model that has produced measurable results across multiple organizations—not a theoretical framework.

Board-Ready Customer Intelligence Brief

This brief reflects how I prepare and present customer intelligence at the board level—not a reporting template.