Projects
Highlights from my post-sale leadership journey
SaaS Growth
Led 30% revenue increase in 12 months
Customer Retention
Reduced churn by 25% through strategic initiatives
Team Leadership
Built high-performing customer success teams
AI Integration
Implemented AI tools to boost client engagement
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Experience Matters
Over a decade leading customer success teams, driving retention and growth in SaaS and AI startups.
Growth
Key Roles Held
Chief Customer Officer, VP, Head of Customer Success
Core Strengths
Experience. With our intuitive design and user-friendly interface, your website will captivate visitors. 2
Praise
What leaders say about Pat's impact
Pat's strategic vision transformed our customer success approach, driving retention and growth beyond expectations.
Lara M.
Seattle WA
Working with Pat was a game-changer; his leadership brought clarity and momentum to our post-sale operations.
Raj P.
Austin TX