Meet Pat Ferdig

A passionate post-sale executive driving customer success in SaaS and AI startups.

Portrait of Pat Ferdig in a navy blue blazer with a turquoise accent background.
Portrait of Pat Ferdig in a navy blue blazer with a turquoise accent background.
Pat Ferdig leading a team meeting with a focus on collaboration and growth.
Pat Ferdig leading a team meeting with a focus on collaboration and growth.
Close-up of hands typing on a laptop with SaaS dashboards displayed.
Close-up of hands typing on a laptop with SaaS dashboards displayed.

Leadership Style

Empowering teams through empathy, data-driven decisions, and relentless customer focus.

My Services

Helping SaaS and AI startups grow through customer success leadership.

Customer Success

Building strong post-sale relationships that drive retention and growth.

A confident executive leading a team meeting focused on customer success strategies.
A confident executive leading a team meeting focused on customer success strategies.
Growth Strategy

Designing playbooks that accelerate expansion and maximize customer lifetime value.

A whiteboard filled with charts and notes outlining a SaaS growth plan.
A whiteboard filled with charts and notes outlining a SaaS growth plan.

Growth Focus

Driving customer success with measurable impact.

A dynamic graph showing upward growth with navy blue and turquoise accents.
A dynamic graph showing upward growth with navy blue and turquoise accents.
Customer Journey

Mapping every touchpoint to enhance satisfaction and retention, ensuring clients feel valued at every stage.

Illustration of a customer journey map with vibrant turquoise and purple highlights.
Illustration of a customer journey map with vibrant turquoise and purple highlights.
Team Leadership

Empowering teams through clear communication and shared goals to deliver exceptional post-sale experiences.